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4.9/5 avg. product rating & 2 million+ customers served
Mobility Solutions for every Journey
Find the perfect mobility aid to help you maintain your independence and enjoy life on your terms.
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Enhance Your Journey
Innovative mobility solutions tailored to elevate your everyday freedom
See how Journey is making a difference
Over 10 Million Products Sold
Providing quality mobility products for independence and comfort since 1984.
40+ Years in Business
U.S. Based Product Experts
Located in Virginia
Innovative Mobility Solutions
Real Stories from Real Customers
Experience the life-changing impact of our mobility solutions through authentic testimonials
About Journey Health & Lifestyle
Join millions who have achieved independence with our trusted mobility solutions, designed to restore independence and dignity to our customers.
Product Specialists Available
Monday-Friday 9:30am-7pm EST
888-404-1724
Frequently Asked Questions
Do you accept Medicare, Medicaid, or other insurance?
Journey Health & Lifestyle does not accept insurance, Medicare, or Medicaid. Most products are FSA/HSA eligible.
However, you can still submit a claim to your insurance provider for potential reimbursement. We recommend using the CMS-1500 form (or equivalent) and including all necessary documentation, such as an itemized receipt and a letter of medical necessity from your healthcare provider. For guidance on claim submission, consult your insurance company or a billing specialist.
How do I choose the right type of wheelchair or scooter for my lifestyle and needs?
Finding the right mobility solution is life changing. Our team of experts is here to learn about your needs and answer your questions to find the best solution for you.
Do you offer financing options for mobility products?
Yes, we provide flexible payment options:
Bread Pay™ Financing: Buy now and pay over time with monthly plans ranging from 6 to 36 months, subject to credit approval. Interest rates vary from 0% to 34.99% APR, depending on qualifications. There are no prepayment penalties.
FSA/HSA Payments: You can use your Flexible Spending Account (FSA) or Health Savings Account (HSA) cards for eligible medical expenses at checkout.
What is the difference between a mobility scooter and a power wheelchair, and which is right for me?
Mobility Scooters: Designed for outdoor use, they are controlled via handlebars and require upper body strength. They are ideal for longer distances and uneven terrain but less suited for tight indoor spaces.
Power Wheelchairs: Compact and joystick-controlled, they are better for indoor navigation and users with limited dexterity or trunk control. They offer customizable seating for extended use.
Which is right for you? Choose based on your physical abilities, comfort needs, and whether you’ll primarily use it indoors or outdoors. Consult one of our mobility specialists for personalized guidance.
How do I get support if I have issues with my device after purchase?
Our friendly customer service representatives are here to help! Simply contact us for support.
Are your mobility products suitable for travel?
Yes, our products are designed for easy folding and transportation so you can enjoy all of life's adventures, no matter how you travel. Our power chairs are FAA compliant for air travel.