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Journey SoftSecure Uplift Toilet Assist Commode – Safer Transfers
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21 Day Returns
The SoftSecure Uplift Commode from Journey Health™ is a versatile bathroom aid designed to provide safe, self-powered standing assistance and superior comfort. Perfect for use as a bedside commode, shower chair, or toilet support. Ideal for people recovering from surgery, those with limited mobility, balance issues, or anyone who struggles with sitting/standing from a low position. It’s a practical solution to help reduce risk of falls, muscle strain, and dependence on caregivers.
Self-Powered Lift Assist: The spring-controlled seat gently helps you sit and stand using your natural motion, so you can maintain independence even during power outages. No electricity or batteries required!
3-in-1 Versatility: Works as a freestanding bedside commode, over-toilet support, or shower chair to meet your changing needs. The extra-wide, premium foam seat ensures comfort and accessibility in any setting.
Comfortable & Durable: Medical-grade, closed-cell blue padding is slip-resistant, non-absorbent, and easy to clean. The rust-proof aluminum frame offers long-lasting durability and lightweight portability.
Tool-Free Setup & Setup & Secure Use: Tool-free assembly and simple height adjustment make setup quick and hassle-free. Non-slip rubber grips and weight-bearing armrests provide added safety and stability for every transfer.
Journey does not diagnose, prescribe, accept, or process insurance claims. However, most Journey products are eligible for reimbursement with an FSA or HSA.
Shipping
We aim to ship most orders within 48 business hours. For example, an order placed on Monday will typically be on its way by Wednesday. Standard ground shipping generally takes 4–9 business days from the date your order ships. Once your order ships, you'll receive a tracking number so you can follow its progress every step of the way. We currently ship within the United States only. Orders placed during national holidays may experience minor delays, but we'll get your items to you as quickly as possible.
Returns
Our customer service team is here to help you every step of the way. Returns are accepted within 21 days of purchase. Please note that return shipping and a restocking fee will apply. To get started, give us a call at (800) 958-8324. Bathing and toilet items are non-returnable for sanitary reasons unless they arrive damaged or defective.
SoftSecure Uplift Commode Warranty
Journey Health & Lifestyle warrants the SoftSecure Uplift Commode frame to be free from defects in materials, workmanship and assembly for twelve (12) months from the original purchase date. The warranty does not extend to non-durable components such as the rubber tips.
Have questions or to submit a claim, contact us at (800) 958-8324. You may also visit our Contact Page for assistance.