A blue badge with a ribbon displays “Product Extended Warranty” in white, featuring the Journey logo at the top and bottom—perfect for adding extra protection to your Journey scooter or other eligible mobility products.

Product Extended Warranty

$350

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SKU: EXTWARNTY
Description

At Journey, we take pride in offering high-quality mobility products designed to last. While our customers enjoy their Journey devices for many years, even the best components may eventually wear out. That’s why we offer Extended Warranty Protection—going beyond the original manufacturer’s warranty to ensure your peace of mind.

Extended Warranty Available For:

  • Journey Air
  • Journey Air Elite
  • So Lite® Scooter
  • Journey Zoomer®

Coverage Details:

Component

Extended Coverage

Total Warranty Period

Battery

Additional 6 months

12 months from receipt

Controller

Additional 1 year

2 years from receipt

Charger

Additional 1 year

2 years from receipt

Motor

Additional 1 year

2 years from receipt

 

Please Note:
The following items are not covered under the Extended Warranty:

  • Tires
  • Fabric
  • Seat backs
  • Seat cushions

These components are covered only for shipping damage or defects under the standard 6-month warranty. Repairs or replacements under the Extended Warranty are performed at our discretion, ensuring you receive the best possible service and support.